Frequently Asked Questions

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We kindly ask for at least 12 hours’ notice if you need to cancel a class. Cancellations made less than 12 hours before the class start time will result in the loss of that class credit.

We’re currently reviewing options for potential cancellation fees in the future if needed, and will keep everyone informed of any changes.

Please arrive 5-10 minutes early to get set up. For safety reasons, we may not allow entry once class has started. 

Most classes are 45–60 minutes. Check the schedule for specific class durations. 

Yes, we offer nutrition counseling services with our certified coaches to help you achieve your health and fitness goals. Email us to get started!

Yes! We offer drop-in classes, multi-class packs, and unlimited memberships to suit your goals and schedule. Please visit the GLOFOX APP for more information on pricing.

You can book your spot up to 6 weeks in advance. Popular class times can fill quickly, so we recommend reserving early! 

Bring a water bottle, sweat towel, and clean workout shoes.
For spin classes, special cycling shoes are not required — regular training shoes with a firm, not-too-thick sole work perfectly.
If you prefer to use cycling shoes, please make sure they have SPD-compatible cleats to fit our bikes. 

 Yes! Our studio is equipped with lockers, showers, and two washrooms for your convenience. 

Please let your instructor know before class so they can suggest modifications that keep your workout safe and effective. 

All bookings are made through the Glofox app. Simply download the app, search for SPIN & STRENGTH CO., create an account, and reserve your spot — it’s quick and easy! 

Follow us on Instagram @spinandstrengthco for the latest updates, events, and community highlights.
You can also find updates and newsletters in the Glofox app under the Community tab — we share all the latest news there too! 

Yes! We have a limited number of parking spots directly in front of the studio.
There’s also plenty of street parking along Progress Drive, and you’re welcome to park at the back of the unit as well. 

Absolutely — we love when you bring a +1!

• Simply click the +1 option when booking your class to add your friend.
   
• If you’re on a class credit plan, an additional credit will be used for your friend.
   
• If you’re on an unlimited membership, have your friend create their own account in the Glofox app to join you.

Absolutely —  You can email us at spinandstrengthco@gmail.com or call/text 705-238-0834.
If you can’t reach us at that number, you can also call/text our backup number: 705-345-0759. 

Yes! Participants must be 14 years or older to join regular classes, and a signed parental liability waiver is required for anyone under 18.
For spin classes, participants must also be at least 4'10" tall.

We also offer a special kids’ class called Mini Movers on Saturdays at 10:30am, designed specifically for younger participants.